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Email Contact Query

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10ClarionSt | 06:37 Sat 28th Jun 2025 | Technology
11 Answers

Can anyone help with this please? I have a list of contacts for our association. When I email them, I always get one that bounces back saying "failed delivery". The problem is, I cannot find this contact in any of my lists, so I can't delete it. I've checked all the contacts on the emails I send out, but this one isn't among them, and yet I still get a failed delivery for it. Any ideas folks? Thanks.

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Spooky !

I can't help I'm afraid but I think you might need to provide a bit more background for Ab's experts. Like for example your e-mail provider, browser, operating system. Good luck.

Question Author

Thanks Canary. I just Googled it and found this:

//...If any of your contacts are a distribution list or is set to auto-forward emails to others, or if one of your contacts is using a rewritten email to mask their true email, it can result in your email going to those not in your contacts....//

I'm not sure what all that means but I think it offers some kind of explanation. Does it? 

To solve this you could start a fresh. Write down your contacts on a piece of paper, then delete them all in contacts, and then re-enter the ones you want.

Ask all your contacts to send a reply. This will confirm if one is using a forwarder which is not recognised.

Have you searched for that email address in your emails, 10cs? If not, copy and paste it to your email search bar and see what it throws up

I'll try to explain what I think is going on:

You're sending out an email to, say, [email protected].  However Fred has got an auto-forwarding option enabled, sending all mail sent to that address onto [email protected].  That forwarding address no longer works though.  So you get a bounce message from anothermail.com, despite the fact that your email was addressed to mailme.com.

I suggest going into the 'extended headers' for a bounce message.  That will hopefully show all of the relevant paths, including the address that you tried to email.

Question Author

Thanks for the replies folks. It's not causing me any problems. I'm just wondering what's going on. Thanks for the clarification, Chris, but what are "extended headers"? I'm a total duffer at this techy stuff.

What email provider do you use, we can help you see the email headers / extenders

Sometimes what a contact looks like isn't what it is. If you hover the cursor over one you wish to check you sometimes find it differs from the seen text.

Question Author

I use Yahoo mail.

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